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As part of our company policy, we regularly carry out security checks on orders to protect both our customers and our business. All information given to us is kept strictly confidential and will be disposed of once your order has been dispatched. Please note if you have been asked to provide additional information we cannot begin to process your order until this information has been received.
At the checkout page we offer the opportunity to select a delivery address that is different to the billing address. For security reasons this service is offered at our discretion and we reserve the right to ship only to the billing address or ask that proof of address is provided before shipping. Orders placed over the telephone will be shipped only to the billing address. Telephone orders are made at our discretion subject only to UK customers. Telephone service is not yet available. Please read our return policy here.
Our couriers will leave a failed delivery card with some available options. Eventually orders make their way back to us. Refunds or exchanges cannot be made until we are in receipt of unclaimed parcel. Refunds will not include the original delivery charge and we will need to charge again to re-send if required.
We know discretion is important. So we never reveal the names of our customers without their express permission. Package would be discreet. If you’re a celebrity, agent or assistant, please feel free to contact us first if you do not want your name to be shown on the parcel and be assured of absolute discretion at all times.
Unfortunately, we are currently unable to deliver to PO BOX addresses.
Unfortunately, we are unable to deliver to mail forwarding companies. If an order is made for delivery to a mail forwarding company you may be asked for an alternative address and your order may be subject to additional delivery costs.
All card payments are processed by Barclay card payment system giving you the highest level of card data security available. We also accept payment via PayPal, helping you complete your purchase safely and hassle free. We only keep your delivery details and order history to help track orders, not your card details. All your data is kept completely confidential. We will never share or sell your information to a third party. Refer to our terms and conditions.
Vibrantz Keratin Hair Building Fibers are a cosmetic solution that will cover any areas of thinning hair or wide parting show-through to give the instant appearance of a thick, fuller head of hair. Click here to see what is the science behind.
Now that is a good question, Our dedicated team of scientists have been working on our award winning formulas for over 2 years and our 100% natural Keratin formula is a closely guarded secret. Rest assured it is the same protein that makes up human hair. The Keratin protein is derived from a natural source, and is nearly identical to human hair.
Simply style your hair as normal. Then lightly sprinkle Vibrantz fibres onto areas where thicker hair and volume is needed . Gently blend the fibres with your fingers or comb. For best results and to waterproof your style use our Vibrantz Hair Fibre Locking Spray (sold separately). Remember less is more with our fibres. Start gently and build up layers of fibres until desired volume is achieved. Our 100% natural keratin Thickening Hair Fibres are easy to apply and provide instant thickness in less than a minute. Please see how to use.
No. Vibrantz does not help grow your hair. It is a revolutionary hair thickening product that conceals thinning areas or wide partings, it works instantly.
Vibrantz Hair Building Fibres are water resistant, Yes! The bonding force between Vibrantz and your hair is so strong that it withstands gusty wind, light rain and sweat.. This waterproof characteristic is another reason why they are so popular in the UK as the national weather system is anything but predictable!
Yes, Vibrantz is ideal for covering both grey roots and color-treated root re-growth.
Vibrantz are against animal testing and no finished Vibrantz products are tested on animals.
While we do not believe Parabens are harmful, our entire product range is Paraben free.
You can return the product for exchange to a different color, or Get refund as long as it has full packaging and labels. We offer 30-day money back guarantee, no questions asked.
No. Once applied, Vibrantz will stay in place by adhering to your hair. Vibrantz bonds to your hair through static charge, 100% more securely than any other fibers based thickening products on the market.
Apply Minoxidil (or any topical treatment) first, wait for your scalp to dry completely and then apply Vibrantz.
Vibrantz Hair Fibers will stay in place until you wash your hair.
27.5 Gram: 50 – 80 days. On average, each application costs around 40 pence (however it may vary with the size of the balding area).
Ofcourse not. Vibrantz Hair Fibers are 100% colorfast, it will never stain clothes, bed linen or your scalp. If the fibers accidentally drop onto a surface, simply dust them off.
Vibrantz Hair Fibres come from a woollen source giving the existing hair a natural appearance along with a static charge for bonding to your hair. It looks natural and feels completely organic. See Picture gallery.
Check the hair ROOT colour in the thinning area. This is the colour to match. If your color does not match any of our shades, get 2 colors that are closest to your hair and apply both.
Sorry, this is temporary hair concealing solution and no hair fibres in the world would work and we do not recommend Vibrantz to those who are completely bald or few hair left on the scalp. In additionVibrantz may not work for people with advanced hair loss – Norwood scale 7 or Ludwig scale Advanced.
Yes – Vibrantz Hair Building Fibers can be used to effectively and easily cover both grey roots and colour-treated roots.
Absolutely. Vibrantz fibres does not interfere with Propecia whatsoever.
For best results, we recommend 0.5 inch (1-2 cm) or longer. Vibrantz will NOT work on shaved head, use it after your hair grows out.
No. Your hair will look completely natural, undetectable, even from close up, outdoor and under bright light.
Yes – Vibrantz Hair Building Fibers work with all hair types and textures, including Caucasian hair, Asian hair, and African-British hair.
Vibrantz stays in place until you wash your hair with shampoo.
Yes – you can mix different shades of Hair Building Fibers. Find the closest match to your own colour, especially when working with blonde or grey hair. The product can either be mixed directly in the hair (use the darker colour first, and then layer the lighter colour over it) or it can be mixed in a Vibrantz hair fibres bottle.
Vibrantz is equally effective for women as for men. In fact approximately 54% of our customers are female.
For external use only. If irritation or rash appears, discontinue use. Avoid contact with eyes. Avoid inhalation.
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